Refund Policy and Cancellation Policy
Last Updated: June 20th, 2024
At Mamafishprints, [also referred to as we, our, us] we strive to ensure that our customers are 100% satisfied with our products and service. If for any reason you are not completely satisfied with your purchase, please review our return policy below.
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Return Time Frame
You have 30 business days from the date you received your item(s) to initiate a return.
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Condition of the Product
Items to be returned or exchanged must be in their original condition: unused, unwashed, with original tags, and in their original packaging. Items not in this condition will not be accepted.
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Customers are responsible for return shipping costs. If the item is defective or we made an error, Mamafishprints will cover the return shipping cost.
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Refund Method
Refunds will be issued to the original method of payment. Please allow [number of days, typically 2-3 weeks] from the receipt of your return for your refund to be processed.
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Exchanges
We offer exchanges for some items in a different size or color. Please contact our customer service at lifeasamamafish@gmail.com initiate an exchange.
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Non-refundable Items
Please note: digital downloads/printables are final sale and cannot be returned or exchanged. If you have trouble downloading the digital downloads/printable, please feel free to contact us at lifeasamamafish@gmail.com , that way we can assist you with downloading the product.
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Cancellations
We, Mamafishprints, do not allow you to cancel your order. Once the item is received, unless it is a digital download/printable, you may initiate a refund/exchange. If you have any questions, feel free to reach out to our customer service team at lifeasamamafish@gmail.com.
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Return Process
To initiate a return, please contact our customer service team at lifeasamamafish@gmail.com.. Provide your order number, the item(s) you wish to return, and the reason for your return.
Upon receiving your return request, we will provide you with a Return Merchandise Authorization (RMA) number along with the shipping instructions. Please note that returns will not be accepted without an RMA number.
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Contact Information
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at:
Email: lifeasamamafish@gmail.com
Address: 105 E Enterprise 2010 Quinton, OK 74561.
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We are here to help!
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Thank you for shopping with us,
Mamafishprints